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I unfortunately brought bed bugs into my home from work. I had to purchase a new mattress and wanted to protect my investment. I feel 100% protected with my purchase of the encasement. Thankful that I have the peace of mind of dealing with a company that specializes in this type of protection.
Thank you for taking the time to write this, Cynthia. Protecting a new mattress is exactly what the Elite encasement is built for, six sides fully enclosed with our patented BugStop seal on the zipper. If you ever want to complete the setup, we make matching box spring and pillow encasements as well. We are glad you are here, and happy to help any time with questions on fit or care.
same as with other product.....excellent.
Your customer service was excellent; helping me decide what I needed. Items were received in good time. I am very pleased....Thanks much for great products.
Perfect to deter dust mites and allergens. Just what I wanted!
The smell overwhelmed me at first, so I hand washed them and hung them on our lanai to dry in the shade. After 3 or 4 days airing out, I could finally use them. They work perfectly with my natural latex foam pillows to keep my sleep safe.
Easy to put on mattresses, I did 2 by myself.
I occasionally get contact dermatitis and this deodorant has helped prevent that.
Good morning, We're so glad to hear Vanicream deodorant is working well and helping keep your skin comfortable. Thanks for sharing your experience! Mike
Very nice cotton. It is nice to have this encashment for my boxsprings.
Laundered very well. I love that it is OEXO certified foe such a reasonable price.
Love that the weave is so tight that no dust mites can go in or come out of the encashment!
Hi there! So glad you're happy with it! 😊 The soft cotton, tight weave, and OEKO-TEX certification are some of our favorite features too. Thanks for sharing your experience!
I purchased a queen cotton mattress encasing and 4 pillowcases. It absolutely helped with my allergies, but I ultimately had to remove them from my bed because they made me so hot and sweaty! I am not usually a hot sleeper but this product made me so hot and uncomfortable that it actually woke me up out of deep sleep in the middle of the night. It felt like the heat was building up directly under me so I had to constantly toss and turn. I am unable to return it because it is is out of its original packaging. This was a costly mistake and now I am stuck with expensive sheets that I can't use. I absolutely do not recommend this product!
Very nice quality!
Thank you for taking your time to write a review! We're so happy you like the quality of our AllergyCare™ Cotton Pillow Cover. If you need anything else, feel free to reach out!
I’m rather dissatisfied with the color of this cover. It certainly not a cream or off white color as the picture demonstrates. It’s more like the color of butter or even darker. I haven’t used it yet because rather than using bleach to lighten it to match the rest of my bedding and possibly damaging the fabric, I’ve been laying it out in the sun trying to fade the color. This is not something I would put another decorative cover over, I would end up being way too warm. I think they should update the picture online because it’s nowhere near accurate. But if color doesn’t matter to you, I’m sure it would be fine. Just make sure that when you wash it the zipper is closed. I left mine open and one of the tie straps in the corner became completely frayed and undone. I’ve tried to braid the loose strands so I can still use it. Also something I noticed is that the inside of the cover feels softer than the outside. That seems backwards to me.
Hi Donna, thank you for sharing your detailed feedback. We’re sorry to hear the color didn’t meet your expectations and appreciate your tips on care. We’ll pass your comments about the product images and fabric feel to our team. If you need any assistance, feel free to reach out!
I ordered a queen sized mattress cover and received a twin instead.
I have tried four times in the last four days to reach your customer service to discuss this matter, left messages, but, to my dismay, have not had a single return call. This is unacceptable!
I will now have to consider taking other steps to block payment
Good morning,
I responded to another email you sent. You are absolutely correct, not answering calls is unacceptable and poor customer service. Our current phone system server has issues where calls and/or messages are not coming through. We are currently in the process of moving to a new system.
Your original order was reviewed and you in fact did order a twin size cover on your order. I sent you the original order information in my previous email.
You have been sent a prepaid return label to use when you return your cover.
Once again, I apologize for the poor service.
Regards,
Mike
We have used their organic cotton sheets for years. These are our new favorites. So soft and cool.
Thank you so much for the lovely review! We're thrilled to hear these sheets have become your new favorites. Enjoy the comfort and coolness!
I'm very pleased with this purchase. Too early to tell yet how effective it will be, having been only a few days. But this cover is very well made of soft material, and a tight zipper. It is easy to slip on. Mine is for a double bed. If all of the attributes built into the product and material prove accurate, it will be a very good purchase and well worth the cost. In any case it is much better than the old, shreddy, wrinkled un-zippered-in mattress-top covers that I have always used. My mattress is now entirely covered, zipped closed and fits the mattress well so there are no wrinkles under the top sheet.
Thanks for the great review! We're so glad to hear the cover was easy to put on and fits your mattress so well. 😊 It's awesome that you're already enjoying the soft fabric and smooth, wrinkle-free fit. We appreciate you giving it a try and hope it continues to impress you over time!
I don't have allergies but I bought as a precaution. So I can't say it works but it's made well and now I have them on the guest mattresss as well as mine.
Thanks for your review! We're glad to hear you're happy with the quality and construction of the encasements. 😊
Good product really helps thank you
Thanks! We're so happy to hear it's helping. 😊 We really appreciate you taking the time to leave a review and are glad you're seeing good results with the Demite Laundry Additive. Thanks for giving it a try!
Always use on bedding at home and cottage. We have 8 beds and yearly we wash the mattress pads and pillow protectors as was blankets and bedspreads. Always comes out great.
Thanks! We're so glad to hear the Demite Laundry Additive continues to help. 😊 We really appreciate you taking the time to share your experience, and thank you for choosing our product. We're happy to have you as a customer and hope it continues to work well for you! Mike
Excellent Quality, Awesome Value, Just as described, Very Fast Shipping, Fits Perfectly.
The protector got here pretty quick! 5 stars! I ordered another protector for my primary bed! Thank you Mike and rest of the team!
I’ve been looking for a long time for a sheet that would fit. When I found this company, I was very skeptical. I can happily say that Bargoose has erased my doubts. Your awesome.
it is july 3rd and I ordered your product on June 11th and just received them today and I am not that far from your NY location. I paid $58 for your products and then almost $70 in shipping fees and also $20 in custom fees. so $90 in shipping and other fees for products worth $58. I am also weary of your products after reading several reviews that cast doubt on effectiveness and the odour your products produce. So if there was a 0 star you folks would get that and rest assured I will never order you products again
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you've experienced.
We completely understand why you would be upset after waiting from June 11 until July 3 to receive your order, especially after paying significant shipping and customs fees. While international shipping times, customs processing, and import duties are unfortunately outside of our control, we recognize that this does not lessen the impact on your experience.
Regarding shipping charges, we do not mark them up. The rates charged at checkout are the rates provided by USPS based on the package's destination, weight, and shipping service selected. Customs duties and taxes are assessed by your country's customs agency and are collected independently of our company.
We also appreciate your comments regarding the product odor and the reviews you've read. Some customers do notice a stronger odor when first using certain Allersearch products, but the odor typically dissipates after application. These products have been on the market for nearly 40 years and continue to be recommended by allergists and used successfully by many customers. That said, we understand that every customer's experience and expectations are different.
We're truly sorry that your first experience with us did not meet your expectations. We value your feedback and will share your comments internally as we continually evaluate how we can improve our customers' experience.
Mike
Thank you again for taking the time to let us know about your experience
Moisture proof allergen proof economical lasts a long time